Business Service Management (PDF Download Available)

Business ServiceOur business technologies and industry-specific solutions bring you closer to your customer—helping you work better together, making new opportunities possible. Blue Mountain Cycle Rentals will provide a comprehensive line of bicycles and cycling equipment for all ages and levels of ability. Since the typical customer seeks medium-quality equipment and excellent services at competitive prices, we will focus on providing brands like Trek bikes, Shimano footwear, and Giro helmets. These manufacturers have a widespread reputation as mid- to high-level quality, unlike equipment typically found in the rental market.

Beyond better response to an incident after the fact, IT operations can be more proactive in analyzing the configuration of the service to identify single points of failure. The capability to view historical configuration information and changes is also provided so IT operations can trace outages to specific changes on specific components over a defined period of time. This is great news for challenged operations teams as we all know that maximizing service availability is one of the most critical IT objectives.

Telkom Solution provides an ICT-based provision called Digital Education Solution that will support the Government to modernize the education system across the country. Think of it this way: The Products and Services section answers the “what” question for your business. Make sure you fully understand the “what” factor; you may run the business, but your products and services are its lifeblood.

Get 99.9% uptime guaranteed and 24×7 online and phone support. So, now, hopefully you know what a business service is and the value of a services approach in IT operations. We have a strong focus on our clients’ needs, our practical approach ensures that we can offer you tailor-made solutions to meet your specific requirements.

A simple way to think about the power of service models in relation to rapid problem isolation is that they reduce mean-time-to-know to zero. No more need for accusations flying in hastily arranged war-room meetings. With an accurate and always up-to-date service model, it is easy for an operations manager to assign work by service criticality – or, perhaps according to the service bringing in the most revenue.