Whether serving public sector organisations, owner managed businesses, private individuals or listed companies with overseas operations, our goal is to help our clients achieve their ambitions. The change management process is another area where a services approach brings a lot of positive benefits. The ability to compare current and previous configurations makes it easy to see newly added or modified applications, supporting infrastructure, and their respective interconnections. The Change Advisory Board (CAB) is empowered to understand the implications of proposed changes and to validate that the scope of proposed changes, and the ‘bleed’ from those changes, are well-understood.
ITIL, the most widely accepted approach to IT service management, helps organizations use IT to realize business transformation and growth. Incident management is closely tied to other service management processes including problem and change management. Automating incident and problem management workflows can improve resolution times and prevent future incidents. Change management is the process designed to understand and minimize risks while making IT changes.
Business Services is the leading Wireless Internet Service provider in South Africa. We own our own Network and don’t rely on any third part suppliers to deliver the connection to your premises which means we can offer you the best turn around on support and installations can be done with no time.
Stand out from the competition. Our solutions can help you innovate and grow your business – no matter what industry you’re in. As a business enabler, Tricor provides outsourced expertise that allows our clients to concentrate on what they do best – building business.
Since 2003, Cognizant successfully supports companies in making their business processes more productive and efficient. Therefore we rely on the experience of local and international markets and we count some of Switzerland’s best established global players from sectors like financial services, insurance, life sciences and pharmaceutical, manufacturing and retail & consumer goods among our client base. Moreover we have strong working relationships with federal and cantonal authorities as well as productive partnerships with leading universities.