We provide resources and information to help Canadians get their businesses going and growing. The service desk is the single point of contact for IT Support, managing incidents and service requests, and handling communication with users. Automated ticket tracking, routing, and email notifications help resolve issues and requests efficiently, and self-service access for users helps them find answers to common problems quickly. With the right tool set your service desk can improve IT and business processes across the organization to run more efficiently.
At Eaton, we specialize in the services that are critical to your business, from payroll and bookkeeping to results reporting and tax preparation. To help you capitalize on the resources you already have, we also offer training, consultation, and coaching in business planning, budgeting, and even QuickBooks, helping you and your employees be more effective and strategic.
Led by Kathryn Eaton, a Certified Management Accountant, we bridge the gap between shoebox” bookkeepers and large CPA firms. With her energy and entrepreneurial approach to business management, Kathryn is focused on helping our clients and their businesses thrive.
We bring a platform that hosts the capabilities required to help clients digitize and automate their processes, transform their talent and culture, and enable them to embed cognitive use cases in every decision, process and experience – whether for clients, suppliers or employees. We apply our deep analytic and cognitive approaches for process re-engineering, transformational process operations, and advisory, and create unique value by combining our clients’ data with other sources of data and insight.
An IT service may not be customer-facing, for example, an IT service which is seen as ‘back office’ as it supports the execution of an internal business process, such as the support for a billing process which the finance department would own and manage. Business service is a broad term encompassing an array of industries serving the needs of corporation, consumers, and citizens. It includes various sectors like finance, professional services, management of companies, administrative support, hospitality and tourism.