Tips to Provide Feedback Without Hurting Morale
Studies have shown that the best teams will often give six positive comments for each negative one whenever providing feedback. The worst performers are known to give one positive feedback for every three negative comments that they make. Giving performance feedback is actually very important in helping people to further improve. As you on, you will learn more on how to provide feedback without compromising anyone’s morale.
Always choose to accent the positive. You will learn that effective feedback is more than just feeding back on the performance areas. This is brought about by the fact that you will always have something positive to say. Accenting the positive will always form the basis for positive discussions that aim at enhancing the chances of improving. Giving positive feedback will always improve performance. If you confess that an employee has had a positive contribution, it will be a show that you truly value them and thereby build their confidence in you. Always feel free to acknowledge any positive changes in efforts and improvements whenever an opportunity arises. Always aim at being specific. General criticism is often allowed. However, a general praise will not indicate the action that you want to cultivate in someone. You are reminded that you get to measure the performance before you give this feedback. It is through this that these employees will identify where that have faltered.
It is important that you focus on the things that they have done and not who they are. It is necessary that you premise the feedback that you are giving to these employees on their actions and not their intentions or values. This will make them feel more comfortable in a way that allows them to focus on the changes that they have to make instead of defending their hurt feelings. It is through this that they will be encouraged. You will need to be honest in the way you criticize. There will always be a positive response if the criticism is well-intentioned. Having a track record of sincerity will often facilitate this positive feedback. This kind of reputation will also enhance mutual trust. This feedback has to be right on time.
Check their understanding. It is always proper that you make expectations clear to people by training them. Always give them the chance to leave if it suits them. It is important that you learn asking questions as well as listening. It gives you the opportunity to be in the same thinking environment with them. Always give feedback only after you have been permitted. Reach an agreement on how to realize your visions and timescales. Now is the right time to seek feedback on the performance feedback that you have passed to others.